Cookies Policy | Joka Room Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another internet-connected device. A cookie allows the website to recognise a device or remember information about a visit. Cookies can help a website work correctly, provide a more consistent experience and show whether different parts of the website are being used.

Some cookies are set directly by Joka Room Casino. Other cookies may be set by service providers that support website operations, security, analytics, communications or other online functions. These providers may use cookies or similar technologies in accordance with their own policies and the instructions they receive from the relevant website operator.

A cookie does not usually identify you by name on its own. However, information collected through cookies may be combined with other information that we hold or receive. Where this information relates to an identifiable person, it may be handled as personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Types of cookies

Session cookies, which normally expire when you close your browser or leave the website.
Persistent cookies, which remain on your device for a set period or until they are deleted.
First-party cookies, which are placed by the website you are visiting.
Third-party cookies, which are placed by another service or domain operating in connection with the website.
Similar technologies, such as pixels, tags, software development kits, local storage and device identifiers, which may perform functions like cookies.

How cookies may be used

Joka Room Casino may use cookies and similar technologies for several purposes. The precise cookies used may change as the website, services, security requirements and supporting technology develop. Cookies are selected according to their intended function and may be used individually or together.

Strictly necessary cookies

Some cookies are necessary for the website and online services to operate. They may support account access, page navigation, session management, load balancing, fraud prevention and other essential functions. They can also help maintain the security and reliability of the website. If these cookies are disabled, parts of the website may not work properly or may not be available.

Security and risk management

Cookies and related technologies may help detect unusual activity, protect accounts, identify automated or harmful traffic and support measures designed to prevent fraud, abuse and unauthorised access. Information collected for these purposes may include device, browser, network and usage information. Security-related cookies should not be removed where doing so could affect the proper functioning or safety of the website.

Functionality cookies

Functionality cookies may remember choices and preferences so that the website can provide a more convenient experience. For example, they may help remember language, region, display or consent preferences, or preserve information between pages. These cookies are intended to reduce the need to repeat the same selections during a visit.

Performance and analytics cookies

Analytics and performance technologies may help us understand how visitors use the website, which pages are visited, whether links are working and where improvements may be useful. The information may be used in aggregated or statistical form to assess website performance, improve content, identify technical issues and plan future development. Analytics information may include pages viewed, approximate location, browser type, device information, referral information and interactions with the website.

Communications and marketing cookies

Where permitted and where appropriate choices or consent apply, cookies and similar technologies may be used to measure communications, understand engagement or support the delivery of relevant information. We do not intend this policy to override any separate preference, consent or opt-out process that may apply to electronic marketing or advertising. Marketing-related activity may be subject to additional rules and restrictions, including responsible gambling requirements.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies involved, this tool may allow you to accept, reject or manage optional cookies. Your selections may be saved for future visits. If you change your mind, you may be able to open the cookie settings again through the website or clear your previous choice using your browser settings.

You can also control cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a notification before a cookie is placed. The method differs between browsers and devices, so you should check the relevant browser help or settings menu for instructions.

Blocking or deleting cookies may cause some pages, account features or security functions to operate incorrectly.
Disabling a cookie does not always delete information that was collected before the cookie was disabled.
Cookie controls may need to be applied separately on different browsers, devices or user profiles.
If you clear cookies, your saved preferences may be removed and you may be asked to make the same choices again.
Some browser settings may block both useful and non-essential cookies without distinguishing between them.

Cookie preferences are separate from account, privacy, marketing and responsible gambling preferences. Changing your cookie settings will not automatically close an account, cancel a self-exclusion arrangement, remove account records or change any gambling limits. Those matters must be managed through the applicable account or support process.

Do Not Track signals

Some browsers and devices offer a Do Not Track or similar setting. Because there is no single technical standard for interpreting these signals in every environment, the website may not respond to all such settings. You can use the cookie controls and browser options described above to manage available choices.

Privacy, updates and contact

Information collected through cookies may be used, stored, disclosed or transferred for the purposes described in this policy and our Privacy Policy. Depending on the purpose, information may be accessed by staff, technology providers, security providers, analytics providers, payment or service partners and other parties involved in operating or protecting the website. Access should be limited to what is reasonably required for the relevant function and handled in accordance with applicable obligations.

Cookies may collect technical and usage information such as an internet protocol address, device type, operating system, browser details, language settings, approximate location, pages visited, time spent on pages, referring pages, interaction information and error reports. The information collected will depend on the cookie or technology involved. We do not use cookies to remove your responsibility to comply with applicable age, identity, account or responsible gambling requirements.

We may update this Cookies Policy from time to time to reflect changes to the website, technology, legal requirements, service providers or our practices. The updated version will be published on this page and may include a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

If you have a question about this Cookies Policy, want to ask how information is handled, or need assistance with available cookie choices, please use the contact or support channel made available through the Joka Room Casino website. We will handle relevant requests in accordance with applicable law and may need to verify your identity before responding to a request involving personal information.

This policy is general information and does not limit any rights or protections that may apply to you under Australian privacy law or other applicable law. If there is an inconsistency between this policy and a mandatory legal requirement, the mandatory requirement will apply.